Customers are given fair and safe access to tickets and pay prices that reflect this. Please note that the Payment Details page is not accessible from the mobile site or mobile apps. IS THERE AN AGE RECOMMENDATION? Refunds, Payments and Exchanges. As seating arrangements may change without notice, the Venue Maps should be used as a guide only. Group Bookings and great savings are available for this event on selected performances. The Seller's Terms are also available from Ticketek on request. Full Ticketek Refundable terms and conditions of sale can be viewed here. Can I use my existing Ticketek Gift Voucher to purchase another Ticketek Gift Voucher? In most cases, refunds will be automatically processed to the credit card originally used for purchase. We charge a small convenience fee per ticket purchased on our website and mobile app. Going to ticketek.co.nz, visiting the mobile site or downloading the Ticketek mobile app; Choosing an event on sale and selecting your tickets; Entering the Voucher ID on the payment page; and. Where hand held scanners are used, simply present the mobile ticket to the customer service representative for scanning. Tickets will not be issued to persons other than the credit/debit card holder. Is there a way get a refund or resell a ticket? Can I buy tickets if I am based overseas? Once you have logged in, update your information. If you are 13 years of age or older but not of legal age to enter into agreements, you must obtain parental consent before using the Services. What will happen if the barcode is sent to a non-smartphone? If you have been forwarded your Mobile Ticket from a friend, you can add it to your Ticket Wallet by tapping the Share and Save button at the base of your ticket. This is just another way of conveniently storing and viewing your mobile tickets. You can select a quantity of tickets in more than one price type e.g Adult, Child etc. All persons entering the theatre, regardless of age, must have a ticket. Such QR codes will be located at points of entry, and around the event Venue. If you are purchasing a concession ticket please have your student or pensioner ID card ready, as you will be required to enter your concession ID in some cases. This may mean that the voucher was purchased prior to September 20, 2013 and can only be redeemed at a Ticketek Agency. We recommend you choose Ticketek's ezyTicket (where available) or Venue/Pre-Paid Collection Outlet. LATECOMERS WILL NOT BE ADMITTED UNTIL A SUITABLE BREAK IN THE PERFORMANCE. When you visit ticketek.co.nz, you'll be presented with more relevant content leading to improved event browsing and faster purchase. What is a price category? Information regarding Group booking of 10 or more will be released soon. Lost or replacement tickets can only be obtained at the venue box office prior to the performance and will only be issued to the original ticket purchaser upon showing valid id. Why is there a time limit when I buy tickets? Gift Vouchers can be purchased for specific events when available. Can I use a device larger than a mobile phone (e.g. Contact-How do I contact Ticketek? My Ticketek; Gift Vouchers; Ticketek Gift Vouchers can be delivered by post or purchased in person at a Ticketek Agency. What is the convenience fee for, and can it be refunded? The tickets I am purchasing cost less than the value on my Ticketek Gift Voucher, what happens to the remaining value? If you arrive late, you may not be admitted until a suitable break in the event. Your remaining balance will be displayed on the payment confirmation page and will also be in your confirmation email. You must apply for a refund within a reasonable time. You can opt-into Friend Spotter during the purchase pipeline, on both the Ticketek website and mobile site. Ticketek Gift Vouchers are valid for 18 months from their date of purchase. A valid concession ID must be presented when purchasing concession tickets at a Ticketek Agency. MORE INFO Carnival Fun Pass Tap and play all day with your Carnival Fun Pass. If you have purchased concession tickets, you are also required to present a valid concession card. Don't worry though, until you finalise your purchase the value will remain on your voucher. How do I find my tickets once they are in Passbook? What are the different types of Ticketek Gift Vouchers? On any smart phone, go to ticketek.co.nz in your mobile browser to view the mobile site. Were sorry, Gold and Silver Experience tickets are no longer accepted in theatres as of July 1, 2018. Does everyone in my party have to arrive together if I have selected multiple Mobile Tickets? With a focus on superior customer service, innovative products and market-leading technology, Ticketek processes more than 18 million tickets to over 5,000+ New Zealand events per year. No. To the fullest extent permitted by law neither Ticketek nor the Seller will be liable for any other losses incurred by you as a result of the cancellation, rescheduling or relocation of an event, including any travel and accommodation expenses. You can purchase and reserve tickets in any combination up to the ticket limit for the event. Proof of purchase may be required for any refund or exchange. What happens if I lose/change my phone or accidentally delete my Mobile Ticket? To book your headsets and tickets, please visit HERE . Tickets purchased during a pre-sale will be available for collection after the advertised general public on-sale date. So, don't be shy with them at the box office. What do "Unable to obtain the tickets you requested" and "Allocation Exhausted" mean? Immediate family - Your husband, wife, partner, civil partner, parent, child, brother, sister, grandmother or grandfather, or stepfamily. To be eligible for a Group Booking, a minimum of 6 to 20 people is usually required, however this may vary. Online orders can be paid with Visa, MasterCard, American Express and Discover. I am having trouble logging in and cannot retrieve my password using the forgotten password facility? How long are Ticketek Gift Vouchers valid for? Type in a keyword (artist or event name, team, venue, state etc) in the Search field and click 'GO'; OR. *VIP Experience ticket holders can pick up tickets and vouchers from 1 hour pre-show on the day of the event at the VIP section of the main bar in the Stalls foyer, downstairs at the Princess Theatre. What are accessible seats and how are these purchased? To book your headsets and tickets, please visit HERE, Tickets can also be booked by calling 1300 11 10 11 (option 2)between Monday to Friday 9am to 5pm, Harry Potter and the Cursed Child is subject to a major event declaration under the Major Events Act 2009. Some events, however, may have a ticket limit applied; you would have been informed of this on the event page, Each event will have different delivery options, however where available, we recommend choosing ezyTicket or Ticketek Mobile Ticket (see below for details). A copy of Your airline ticket and notice of cancellation from the airline. While Ticketek takes all reasonable care to ensure that tickets are correctly priced and only available for sale when intended, sometimes errors may occur. https://www.liveperformance.com.au/default.aspx?s=newsdisplay&id=405 How do I make a wheelchair or Accessible Seating booking? You can also update your credit or debit card details while you are logged into your My Ticketek account and navigating to the Payment Details page. Find Tickets Gold Coast Titans v Rabbitohs Sat 03 Jun 2023 Age and discount policies vary by theater. No, refundable tickets can only be selected during the original purchase. The term "including" when used in these Terms and Conditions is not a term of limitation. How does Ticketek remember my preferences when I return? Because your name does not appear on the card, you may use it yourself or give it to anyone you choose. The performances of Harry Potter and the Cursed Child on Thursday, 27 April 7pm and Saturday, 29 April 1pm will be Audio Described. Venue/City Box Office - collect tickets when you arrive in New Zealand. Yes, you can change your region using the location menu at the top of the Ticketek homepage and we'll remember this choice for your future visits. In most cases, tickets must be returned to the place where they were purchased. No, we cannot refund the additional charge for the Refundable tickets. If family tickets are available, they will appear here. Ticketek Mobile Tickets offers you convenience and improved access at selected events with tickets sent direct to your mobile phone. The obstruction varies in different venues. Infants under two years of age at the day of the scheduled Match are entitled to enter a venue without a paid ticket and at no charge, however, they must not occupy a seat of their own and must sit in an adult lap. SCALPING WARNING: The resale of tickets in certain circumstances is governed by ticket sales legislation and may attract criminal penalties. Subject to refund requests made in relation to refundable tickets (see the Refundable Tickets Terms and Conditions of Sale below); If you have purchased Refundable Terms on your transaction and are unable to attend your booking due to unforeseen circumstances outside of your control you may be entitled to a refund please see our full set of Refundable Terms and Conditions here To apply for a refund please contact our Refundable Tickets team here.Should your reason for refund not be found in the Refundable Terms and Conditions above, please get in contact with our standard customer service team as per our standard Terms and Conditions of sale. Any variations will only apply to ticket purchases made after these Terms and Conditions have been updated. As a separate SMS will be sent for each individual ticket, you also have the option of forwarding tickets to additional people at a later time. Fare for children of 5-12 years for unreserved tickets shall continue to be half of the adult fare subject to the minimum distance for charging. Group Bookings are available for selected events and are subject to availability. We cooperate fully with the Fair Trading departments when those departments are pursuing ticket scalpers. There are over 20 circumstances you may request a refund. Updated on July 10, 2022 By england county cricket 2022 live score coconuts by matisse sandal slides By england county cricket 2022 live score coconuts by matisse sandal slides No, only Mobile Tickets can be added into your Passbook. ACT Agencies; NSW Agencies; QLD Agencies PLEASE NOTE: Children under 3 are welcome to join a family group/team, free of charge, however the course has not been designed to cater to this age group. Generally, a child ticket category is considered to be for children between 2 and 11 years old and a senior. Some States have specific legislation in place to manage the sale of tickets in certain circumstances. If seats are required, the child may be asked to sit . Visit the ticket purchase page applicable to your event on our site Drop down the "ticket type" menu. https://premier.ticketek.co.nz/Content/aboutus/aboutus.aspx. SEE TICKETS Groups 06 - 17 / 04 / 2023 Take a group of 50+ people to the Show and save. When you are purchasing multiple Mobile Tickets, you can opt to have them all sent to your phone or have each ticket sent to a separate mobile number. If I received an invite, does Ticketek store my contact details? You may not consolidate your AMC Gift Cards onto one card, but you can use multiple cards for one transaction at the theatre. Tickets will be emailed to you within 48 hours of purchase. How do I add my mobile tickets to my Ticket Wallet? Mon to Fri 9am-5pm. If you have access to the Ticketek iPhone app, you can log into your My Ticketek account within the app on your new phone (or on a friends phone) and the tickets will be in your Ticket Wallet. Children aged 2-16 years as at the day of the Match are eligible for use of a child ticket (subject to availability). The original expiry date still applies to any balance remaining on your voucher. All mobile tickets stored in Passbook are also barcoded (but with a different 2D barcode). When the customers friends receive their invitation email it will clearly indicate the date and time at which their held seats will expire. NRL Footy Pass Choose any 4 NRL games at Cbus Super Stadium. If you're not signed in already, you'll be asked to sign in (or register) now. The app also uses your location to alert you of events currently being held at specific venues. Saturday matinees and evenings and Sunday matinees will be the performances that are highest in demand, so consider attending a Tuesday, Wednesday, Thursday or Sunday evening performance. How can I receive my Ticketek Gift Voucher? At this time, once an AMC gift card has been fully redeemed it is not possible to reload additional balance to the gift card. WHAT IS YOUR POLICY REGARDING TICKET EXCHANGES? "Ticketek is a large business. When I buy and send mobile tickets to my friends, do they need to download the Ticketek app? Each ticket that we sell contains the following condition of sale: This condition of sale entitles Ticketek to cancel any ticket that we detect as being sold in contravention of the condition, without refund. chevron_left. Yes, the full transactional pipeline is contained within the mobile site, so you can purchase tickets to any event through the mobile site. For security purposes, you must still enter your password when purchasing or updating your account details. Will credit card pre-fill function work on Ticketek's mobile site and mobile apps? I have a saved the details of my credit or debit card, but I am not getting the option to use it to pay for my tickets? Tickets purchased during a pre-sale will not be dispatched until after the advertised general public on-sale date. Ticket exchanges MAY be available for this event. You can purchase your new tickets and then request a refund for your previous purchase, To access the tickets you purchased on the AMC website or mobile app, simply sign in to your account and view your, You can also request the order confirmation email to be resent to your email address. The email you received was sent to you by one of your friends when they purchased tickets for an event through the Ticketek website, to let you know that they reserved tickets for you to the same event. AMC ReAdmit Passes, AMC GuestFirst Passes, and AMC Guest Passes are accepted anytime through the printed expiration date, for any movie excluding special events and for enhanced movie experiences. In the event you are contacted directly by the Ministry of Health for the purposes of contact tracing, you must make these details available to the Ministry of Health for that purpose. Where can I get more information about privacy for Friend Spotter? To do this, please check the 'keep me signed in' box when you log in. If this is not the case, please contact the Ticketek Call Centre on 0800 842 538 and we can look into this for you. Ticketek's ticketing system is able to set/limit the number of tickets individuals can purchase to an event at the request of an event organiser. details of the event including: name, date, time and venue. Can I still access the full site on my phone if I need to? Select an event category type from the Genre drop-down menu and click 'GO'. Selling tickets or offering tickets for sale for above their face value via auction sites or any other unauthorised means is in breach of Ticketek's Terms and Conditions. Yes, you are able to use multiple Ticketek Gift Vouchers. How do I subscribe to receive My Ticketek emails and/or SMS? A complete list can be viewed in our Refundable Tickets Terms and Conditions of Sale here. Held seats are sold on a first-in basis. All AMC, Loews, Cineplex Odeon, Magic Johnson and Star theatres in the United States will be honoring passes, coupons and discount ticket products including: AMC Red tickets, AMC Green tickets, AMC Black tickets, AMC Yellow tickets, Show Snacks, Loews Galaxy, Passport and VIP Texas Gold. Precious metals are still not accepted. Yes - you can forward one or all of your tickets to any phone of your choice (consult the user manual for your particular handset for instructions on how to do this). Yes, anyone can become a My Ticketek member and buy tickets no matter which country you are located in. Ticketek is concerned that the unauthorised onselling of tickets will have significant detrimental effects on the availability and affordability of tickets to consumers and genuine fans. Email us now at newevents@ticketek.co.nz, To learn more about Ticketek, please go to https://premier.ticketek.co.nz/Content/aboutus/aboutus.aspx. Please try again, or try reducing the number of tickets you have selected. When you book online you cannot choose the location of your seat. What age is applicable for a child's ticket? When I enter my Voucher ID online, it is notifying me that the voucher is 'not yet active', what does that mean? Check the delivery options and conditions of your purchase as some ticket types may require you to collect at the venue only (VIP, packages etc) The app is built for the iPhone, although it will run on an iPad at iPhone resolution. The fare will be 75% of the adult fare for children between 2 years and 11 years. No, you may only request a refund on your Refundable tickets if your circumstances meet the list of approved reasons. If no other invitees purchase the seats that Invitee A would have purchased then those seats will be released back for sale and the group will have been split. Harry Potter and the Cursed Child is not recommended for children under 8 years of age. Ticketek has also been an active participant in various government forums relating to ticket scalping and has also over the years worked closely with Live Performance Australia on this issue. Each ezyTicket PDF attachment represents an individual ticket to the show, with its own unique barcode that must be scanned for entry. This is why on occasion, "Allocation Exhausted" can be seen yet shortly after the event is back on sale. View the range of price categories and prices to help you decide what you which best suits your needs, Click on the FIND TICKETS button to move forward and to tell us how many and what type of tickets you want, Select the Price Type.
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