WebListings may not promote the buying, selling or facilitation of online gambling for money or money's worth, including digital currencies. These services include, but are not limited to: (i) processing orders, (ii) verifying order details and confirming validity of payment information, (iii) charging your credit or Help center; StubHub Community; You are buying tickets from a third party; StubHub is not the ticket seller. not associated with any venue, box office, or primary supplier. The arbitrators award shall be final and binding, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof. WebThese resellers then list those tickets through online marketplaces like ours to sell them to fans looking to attend the events. Karol G Tue, Aug 29, 2023 at 7:00 Location NRG Stadium 8400 Kirby Dr. Houston TX All events at Sammy hager concert was cancelled due to weather. If you purchase tickets from tickets on sale you will not get your money refunded. Had a great time at the venue. Is it possible to get my tickets before the expected delivery date? The majority of a final batch of tickets for next month's Eurovision Song Contest in Liverpool have sold out, the BBC has confirmed. It was cancelled by me. Tip for consumers:This is a website for people that have bought 200-300 tickets and are trying to make profit by selling them for twice there value. A large number of ticket resellers list their tickets on the Site, and all ticket listings, locations, descriptions, and pricing are provided by the ticket sellers. Purchased to AAA ballgame tickets. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. When asked to talk to a manager they said no all I can Do is sell the tickets.no All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. 3. Gain trust and grow your business with customer reviews. Me too where are my tickets, did you upload a photo where did that go, or proof of purchase. I had to check the status. I was a little nervous but everything went smoothly. Service Provider and Site Owner shall collectively be referred to as "We" and Us within these Terms, and references to our refer to both Site Owner and Service Provider. Sorry we couldn't be helpful. Once you submit the order, you cannot cancel or retract it. We, in our sole discretion, with or without cause, and without prior notice, may terminate your access to the Site. Approximately 17,900 of the tickets were All orders are protected by our 100% Buyer Guarantee, ensuring tickets are authentic I'd rather have ticket prices shown with fees included, instead of as add-ons. Untrustworthy and a big scam. Terrible company. Any buyers whose tickets have been cancelled pursuant to this paragraph shall receive compensation for such cancellation as described above. You agree not to use or permit anyone to use information provided through the Site for any unlawful or unauthorized purpose. You authorize your wireless operator (AT&T, T-Mobile, Verizon, or any other branded wireless operator) to disclose to Us and our third-party service providers your mobile number, name, address, email, network status, customer type, customer role, billing type, mobile device identifiers (IMSI and IMEI), and other subscriber status and device details, if available, solely to verify your identity and prevent fraud for the duration of the business relationship. Not only were they obviously overpriced, but they ended up being in the very last row of the venue. Extremely rude, unprofessional, and a horrible experience. We reserve the right to cancel and refund your order at any time for any reason. Browse our knowledge base to get answers to frequently asked questions such as how to place Still no tickets. I was charged for a digital download that was not received within the expected time. TicketsOnSale.com is an independent ticket market place specializing in leveraging In all cases, Service Provider reserves the right to deliver tickets for any order as late as one (1) hour prior to the event. The majority of a final batch of tickets for next month's Eurovision Song Contest in Liverpool have sold out, the BBC has confirmed. Regardless of whether the foregoing types of disputes in this Exceptions provision are resolved by a court or pursuant to arbitration, you and Site Owner and/or Service Provider agree that the dispute is subject to the Class Action Waiver provision set forth below. Never again. A "limited number" of tickets Prior to this situation I had never heard of them. In the event that We deem an event cancelled in its entirety based on a reduction in capacity: (i) all outstanding orders for such event will be cancelled; and (ii) the event will be reposted for sale with the adjusted capacity and known restrictions. When you purchase a ticket, you receive a 100% Buyer Guarantee, as detailed below. How do ticket resale sites like this operate? Payment options are great and secure and I received an email confirming my ticket purchase immediately. I will start by saying that it was my own fault I bought the tickets through TicketsOnSale but the whole customer service experience has been sub optimal. WebSell your tickets now Quick & Easy Sell event tickets from any device in a few steps Massive Audience Over 100 million fans buying 1.3 tickets per second on StubHub Secure We'll help get your tickets to buyers wherever you are Get paid Receive payment from StubHub directly For transactions involving resale tickets to events in Illinois, pursuant to 815 ILCS 414/1.5(c), you or the ticket reseller may elect to submit complaints against one another to the AAA, under its Consumer Arbitration Rules. Tickets on sale $70 USD So I guess I am STUCK. Opting Out: You can choose to reject this agreement to arbitrate. Find out how we combat fake reviews. Very user friendly. WebThis event is popular, buy your tickets before the event sells out. The experience spiraled into a week of calling them and them telling me they would expedite the issue to get me my tix. They are a company that makes money by ripping off hardworking, honest individuals. ", Copyright 2023 TicketsOnSale.com - All Rights Reserved. Sign into your My Account. The 100% Buyer Guarantee means that your transaction will be safe and secure, the tickets shall be delivered prior to the event, the tickets shall be identical, comparable, or better than the tickets you ordered, and the tickets shall be valid and authentic. Your access to this Site and all communications between you and Us are subject to the privacy policy found herehttps://www.ticketsonsale.com/privacy. We reserve the right to report to appropriate law enforcement authorities or other relevant third parties any activity that either Service Provider or Site Owner believes, in its respective sole discretion, may in any way violate any local, state, federal, or international law. Same event, same location, same date. In addition to filing a demand for arbitration with the AAA, in accordance with its rules and procedures, you must send a copy of the completed form to Us at the following address: TicketsOnSale, Attn: Arbitration Department, 651 N Broad Street, Suite 205 #3310, Middletown, DE 19709. We prohibit the use of the Site for any unlawful conduct. I had purchased tickets from Stubhub which were never delivered but still wanted to attend the event in question. Should you fail to abide by those rules and policies, you shall be subject to all applicable penalties, including denial of admission to or removal from the event, restriction of future rights to access the venue, fines, and legal or other expenses associated therewith. Your continued use of the site following our posting of revised terms and conditions constitutes your acceptance of the revised agreement. "Quick, easy and the price are exceptional. It goes against our guidelines to offer incentives for reviews. We guarantee that your tickets will be authentic and delivered in time for the event. You represent that you are legally able to enter into this binding contract and, if you are under 18, that you are purchasing tickets under the supervision of a parent or guardian. I spent $372 & cant get any money back, They refuse to give refunds especially if the event is cancelled. I bought these tickets. Send Message AVAILABLE 24/7 Our loyal customers rate TicketSales.com 4.6/5 stars because of our top-notch user experience, industry leading selection, and 100% guarantee. We also ensure all reviews are published without moderation. WebBought tickets on TicketSale.com, need to sell them. Firstly, decide whether you're happy to pay for the privilege or want to list your tickets for free. Customer Service (for existing orders): 8:00 AM - 5:00 PM (CST), Copyright 2023 TicketsOnSale.com - All Rights Reserved. How do I know that I will receive valid and authentic tickets? "The pre-sale will end on May 2, 2023 at 11 a.m. Resale tickets are available for all buyers." You and We also agree that for disputes or claims where both injunctive relief (including public injunctive relief) and non-injunctive relief are sought, You and Site Owner and/or Service Provider will first submit the dispute or claim for non-injunctive relief to arbitration pursuant to this Arbitration and Dispute Resolution section. It was very easy to get tickets from this sight I'll let you know when I get them in November. Due to the large volume of ticket sellers listing tickets, locations, descriptions, and pricing of similar or equal tickets may vary. Companies can ask for reviews via automatic invitations. If you were to purchase from a scalper on the street, or from an ad online or in the newspaper, you would not be able to receive the same customer support, security, or money back guarantees that we offer to our customers. Your written notification must include your name and address, as well as a clear statement that you do not wish to resolve disputes with Site Owner and/or Service Provider through arbitration. Information. When I contacted them about the mix up I was informed that I had no recourse. The layout of the theater was helpful. I would never recommend this company to anyone. You and We AGREE TO WAIVE THE RIGHT TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS ACTION. However it's the day of the concert and still no tickets. Nightmare. Will my information ever be distributed? Sitejabbers sole mission is to increase online transparency for buyers and businesses, Sitejabber has helped over 200M buyers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. If you have difficulty getting into an event using the ticket you purchased from Us, you are required to contact our Customer Service Department at 888-684-3582 immediately for assistance. Informal Initial Dispute Mechanism: If you or Site Owner and/or Service Provider intend to bring a claim against the other, that party must first send to the other, by certified mail, a completed Intent to Arbitrate Notice ("Intent Notice"). Postponed or rescheduled events will not be refunded or otherwise compensated by Us except in jurisdictions where it is required by law, including California (see California Business and Professions Code section 22507, under which We will facilitate the request for a refund from the ticket seller). they knew they werent secured & left my family hanging up to last minute & had to chat to find out tickets weren't secured. WebIts easy to sell your verified tickets in 3 steps with Ticketmaster: List Your Tickets, Price Your Tickets, Get Paid! I emailed back asking how long itll take to get my refund. ", "So easy, so fast, so convenient. Tickets Are Selling Fast! If We find an error when processing your order, you will be notified of the error and provided with available options, including the option of cancelling your order. If those tickets are no longer available, We reserve the right to replace tickets with comparable or upgraded tickets, at our sole, reasonable discretion. Initiating Arbitration Proceedings; Rules, Venue, and Jurisdiction: The arbitration will be administered by the American Arbitration Association (AAA) in accordance with its Consumer Arbitration Rules, as modified by this agreement to arbitrate. In certain instances, a venue, promoter, or any entity putting on the event will require a ticket holder to relocate his or her seat or otherwise change the seating configuration in a manner beyond our control. However I dont understand why I cant receive my tickets until the day before the performance? I'm so excited to see Adam Lambert it's on my bucket list. 888-684-3582. We hope you become one of our satisfied lifetime Could not switch to the same event on a different night, or another event, or credit, or partial refund. If a re-issue is not possible, you will be refunded the re-issue fee. I have been raving about the customer service all week! For the avoidance of doubt, the waiver of the right to bring claims in or otherwise participate in a class, representative, or consolidated action or proceeding set forth in the Class Action Waiver provision below does not prevent You from seeking public injunctive relief in an individual capacity to the extent otherwise permitted by law. I suggest anyone that got ripped off dispute charges and file a complaint to shut this website down. It has been almost a year and I am still out the money. Ravinia's 2023 summer season, with a lineup that ranges from Jethro Tull, to Boyz II Men, to a six-week residency from the Chicago Symphony Orchestra, begins June 6 and runs through Sept. 9. Delegation: The arbitrator, and not any federal, state, or local court or agency, shall have exclusive authority to resolve any dispute arising out of or relating to the formation, existence, scope, validity, interpretation, applicability, or enforceability of this agreement to arbitrate, or any part of it, or of these Terms, including, but not limited to, any claim that all or any part of this agreement to arbitrate or the Terms is void or voidable. If any party disagrees about whether the foregoing provision (or any portion of this agreement to arbitrate, including without limitation the provisions relating to arbitration, the waiver of class or representative proceedings, and opting out) can be enforced or whether it applies to the dispute, the parties all agree that the arbitrator will decide that dispute. How do I place an order with your company? I've never purchased tickets through this sight before so I'm a little apprehensive. Calling customer support was a 45 min hold wait and to be answered by a snooty lady not willing to help is absolutely unacceptable. This was a fast and easy process. Site is a total scam. Sadly this is the only way I was able to purchase tickets for this event. You will receive an email sent to the address you provide to Us promptly after you place your order. So I decided to try Tickets on sale in the hope I could find something to replace the tickets never delivered. This means that our inventory comes from individuals who first purchased from the original ticket source, which is often the venue website, box office, or directly from the team or performer. THESE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. In most cases, tickets will be delivered by the method and timeframe designated in the ticket listing. Buy official tickets We always recommend buying tickets from official sources, like Ticketmaster or the venue Box Office. YOU ASSUME ALL RESPONSIBILITY AND RISK FOR YOUR USE OF THE SITE AND YOUR RELIANCE THEREON. What a pleasure! It is your responsibility to monitor the event and to confirm any changes to the event with the entity putting on the event. WebFind and buy Outlaw Music Fest: Willie Nelson, Avett Brothers, Gov't Mule & More tickets at the iTHINK Financial Amphitheatre in West Palm Beach, FL for Oct 06, 2023 at Live Nation. If you believe that your work has been copied in a way that constitutes copyright infringement, please provide our Copyright Agent with the following information: (a) an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; (b) a description of the copyrighted work that you claim has been infringed; (c) a description of where the material that you claim is infringing is located on the Site; (d) your address, telephone number, and email address; (e) a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and (f) a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf. Why is there a delivery fee associated with every order? The venue cant help and said this company is not reliable. 100% Buyer Guarantee. Although a little pricey, I was able to purchase tickets in the location I wanted. YOU AND SITE OWNER AND SERVICE PROVIDER EACH WAIVE ANY RIGHT TO A JURY TRIAL AS WELL AS ANY RIGHT TO BRING CLAIMS IN OR OTHERWISE PARTICIPATE IN A CLASS, REPRESENTATIVE, OR CONSOLIDATED ACTION OR PROCEEDING, AS SET FORTH BELOW. Nothing contained on the Site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any of Our Property without the express written permission of Site Owner or Service Provider, in our respective sole discretion. Neither the Site Owner nor the Service Provider is the official box office, or affiliated in any way with any venue, promoter, team, league, or organizing group of any event for which tickets may be sold on the Site. A purchaser who is the subject of a complaint or whom We believe may have violated these Terms or applicable law will be subject to investigation by Service Provider. They kept telling me that the Terms and Conditions state there are no refunds, even though I was not able to agree to any terms and conditions as it was not me who purchased the tickets! Upon receipt of valid proof that the tickets purchased through the Site failed to provide you entry, or if We otherwise determine in our sole discretion that the ticket was invalid, your sole remedy will be to receive compensation for the cost of the ticket including all fees and delivery charges. TicketsOnSale.com should be your first stop online for all your ticket needs. It was listed as $40 face value, I paid $75, plus approx $25 in fees. These Terms, the use of the Site, and any sale of tickets hereunder will be governed by the laws of the state of Illinois, subject to conflict of law principles. On rare occasions when pricing errors occur, We shall not be liable to the customer for this error. Prices may be above If Service Provider finds, in its sole discretion, a user: (a) is unwilling to cooperate with any investigation; (b) has engaged in any illegal, unlawful, or fraudulent conduct or otherwise violated these Terms or applicable law or has acted in concert with anyone so engaged; or (c) has provided information that Service Provider is unable to authenticate or verify, Service Provider may take any action it deems appropriate, including, but not limited to, canceling orders, issuing a warning, blocking your access to the Site, preventing you from finalizing pending transactions, or exercising any other remedy available to Us (including civil, criminal or injunctive redress). YOUR USE OF THE SITE AND ANY MATERIALS PROVIDED THROUGH THE SITE ARE ENTIRELY AT YOUR OWN RISK. I chose TicketsOnSale out of desperation, since I'd never heard of them before. as of today i still haven't received my tickets. You agree that monetary damages may not provide a sufficient remedy to Us for violations of these Terms and may be difficult to ascertain or calculate, and you consent to injunctive or other equitable relief for such violations. This Site utilizes a Service Provider ("Service Provider"). Them, Terrible do not use this company, you will not get your tickets or your refund. If the event is cancelled or rescheduled, will I receive a refund. In the event the arbitrator determines the claim you asserted in the arbitration to be frivolous according to Federal Rule of Civil Procedure 11, or brought for an improper purpose, you agree to reimburse Site Owner and/or Service Provider for all fees associated with the arbitration paid by Site Owner and/or Service Provider that you otherwise would have been obligated to pay under the AAA rules. WE ARE NOT RESPONSIBLE IN ANY WAY FOR THE ACCURACY OR SUITABILITY OF ANY PAYMENT OF TAXES TO ANY ENTITY ON YOUR BEHALF. I hope I get them before the event but worried I won't. While Ticketmaster is where U2 tickets will be first made available, U2 tickets will most likely become available Reviewers satisfied with TicketsOnSale most Just follow all the directions. I assumed that what they told meant Im getting a refund. an order and when you can expect your tickets. State arbitration laws do not govern in any respect. I ordered tix the day they went on sale - and when, one week prior to the concert, they hadnt hit the app, I called to get help. 888-684-3582. Any concerns i had regarding the tickets i was helped by customer service chat immediately. This Agreement, together with any other policies posted on the Site, including our Privacy Policy, contains the entire understanding of the parties with respect to the matters contained herein and supersedes and replaces in its entirety any and all prior communications and contemporaneous agreements and understandings between the parties, whether oral, written, electronic, or implied. Neither Site Owner nor Service Provider is associated with any official organizer of the events for which tickets are listed. Our checkout cart is encrypted for your protection. I only received one of two tickets. I did not see exactly where our seats are as my friend has a hard time walking down and up a lot of stairs. We Expect A Sellout. See ourPrivacy Policyfor how we treat your data. WebTicket resale essentially means that youre reselling a ticket of admission to an event. 100% Buyer Guarantee. We hope to add you to our growing list of satisfied lifetime customers. Home run experience. If We fail to meet our obligation under the 100% Buyer Guarantee, your total available recourse shall not exceed the purchase price you paid. Sales: 8:00 AM - 5:00 PM (CST) Customer Service (for existing orders): 8:00 AM - 5:00 PM (CST) Of course you do! We hope you become one of our satisfied lifetime Event date, times, venue, and subject matter may change. We are The price printed on my ticket is different than what I paid for them on your site. And happy birthday to my wife. WebSell Tickets Online; Event Planning; Sell Concert Tickets Online; Event Payment System; Solutions for Professional Services; Event Management Software; Community Engagement; Virtual Events Platform; QR Codes for Event Check-In; Post your event online Claim your profile to access Trustpilots free business tools and connect with customers. However, in some cases, delivery may first require additional verification or be subject to delays on behalf of the seller. The tickets are bought from a licensed seller and then sold by the owner of the tickets for Online gambling includes gaming, betting, lotteries, raffles, casino, fantasy sports, bingo, poker and sweepstakes in an online environment. We are a resale marketplace. They were unwilling to re-send them. Buy online only from vendors you know and trust. Of course you do! These resellers then list those tickets through online marketplaces like ours to sell them to fans looking to attend the events. Since we are not the ones who list the tickets for sale, You on the one hand and We on the other hand, except as provided in the Exceptions provision below, each agree that any and all disputes, controversies, or claims arising out of or relating in any way to: (i) these Terms; (ii) your use of, or access to, this Site; (iii) Site Owner's and Service Provider's services; (iv) any tickets or other items sold or purchased through this Site; or (v) any marketing, advertising, statements, or representations regarding or related in any way to these Terms, the Site (including access to and use thereof), Site Owners and Service Providers services, and any tickets or other items sold or purchased through the Site shall be fully, finally, and exclusively resolved through final and binding arbitration rather than in court.
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