In order for the withdrawals to be fee-free, you need to use your American Express Serve Card only at MoneyPass ATMs. American Express does allow cardholders to set up automatic payments, too. The fee for withdrawals at non-MoneyPass ATMs is $2.50 per transaction. In general, you can spend or withdraw up to $100,000 per year but there are set limits for different transactions. Thank you. You can also reach American Express credit card customer service by mail. Service 16 Value 17 . Are you sure you want to rest your choices? Your account can be funded in a variety of ways. Opinions expressed here are authors alone, not those of the bank advertiser, and have not been reviewed, approved or otherwise endorsed by the bank advertiser. She is a Certified Educator in Personal Finance (CEPF) and an expert in consumer banking products, saving and money psychology. Customer Service Number 1-800-954-0559 Login Link https://www.americanexpress.com Great Card If You're looking for a convenient way to replace your banker without the hassle of a checking account You are seeking a fee-friendly prepaid card You want an easy way to limit your spending What do American Express cards start with? WalletHub Answers is a free service that helps consumers access financial information. Send Money & Split Purchases: Venmo and PayPal, Interested in Amex? If you have trouble sticking to a budget, that can be a huge help. I filed the dispute. $0 at MoneyPass ATMs It's terrible and borderline useless, but Amex seems to like it that way. Customer service said, "Go back to the store" however Walgreen said they had nothing to do with it. Manage Amex Account using the Mobile App Easily manage your account on your favorite devices American Express is here to support you however you choose to connect with us. Don't trust these fools. Click to reveal 2,552 talking about this. Mobile check deposit is also free if youve got the American Express Serve app. You may make a money request to another Accountholder. Whether exploring with his family, a group of friends, or on his own, Jeff always makes sure to absorb the local culture, taste as many new cuisines as possible, and visit a few small breweries when he's away from his home in the Washington, DC area. Must be on regular PC and the full site. Wallethub doesnt charge for this service. 6. It will show the screen for logging in. Do not trust these overseas crooks. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Most helpful comments ( as chosen by the OMAAT community ). Opinions, reviews, analyses & recommendations are the authors alone, and have not been reviewed, endorsed or approved by any of these entities. . Contact American Express Travel Related . Nobody has time for that.Keep your customer support systems healthyStreamline supportTo save your organization resources (and your customers a headache . For example, a purchase of $0.01-$0.49 rounds to $0.00 (you don't earn Cash Back), a purchase of $0.50-$0.99 rounds to $1.00 . Call American Express Serve customer service faster with GetHuman 800-954-0559 Customer service Current Wait: 36 mins (33m avg) Hours: 24 hours, 7 days; best time to call: 10:45am Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up! There's no fee to register online and signup takes just a few minutes. Days later I check my balance again and the hold and has now POSTED as a completed transaction and AMEX is refusing to review and correct it. The American Express Serve card isnt the only prepaid card American Express offers. You can reach American Express credit card customer service through the "Chat" function in your online account, or by calling (877) 383-4800. I usually read reviews. In addition, it is not any companys responsibility to ensure all questions are answered. This company is a rip off and I would never ever get a prepaid card with them or no one else for that note. I don't think so! Theres also the Bluebird card, which is billed as an alternative to a traditional checking account. A fee for loading varies by location and can be up to $3.95 at other locations. It is useless to me 'cause it will take so much time to always call them and do things. I'm on SSI. There are a variety of fees associated with the American Express Serve card, depending on how you use the account. This is a separate account thats linked to your American Express Serve card and its free to transfer money in and out. Prepaid cards: Thank you, you have successfully subscribed to our newsletter! Soon as my tax refund hit my account they automatically started stealing from me. You can use the card, for instance, to pay bills, shop online, get cash from MoneyPass ATMs, or make regular transactions. Contact Number. Its location on this page may change next time you visit. But expect you to follow all their rules. Note that the American Express Serve card is not a credit card. She has visited over 45 countries and lived in Thailand, China, and Ireland (where her son was born). Lastly, if you prefer to mail a payment, send a check or money order (but not cash) to: American Express P.O. Credit Score ranges are based on FICO credit scoring. This is the best option if you want to minimize costs because the standard Serve card has a fee waiver for direct deposits. How do I find and add Amex Offers to my Card? I think the service is probably only available to truly valued customers. 36 complaints for American Express Serve. Create an account. Downdetector only reports an incident when the number of problem reports is significantly . Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Our Products Serve Direct Deposit Serve Cash Back Serve Free Reloads Serve Pay As You Go Resources Activate My Card Check Temporary Card Balance ATM Finder Legal/Privacy Please view our advertising policy page for additional details about our partners. Seems they only have offices in India Thanks - 4268897 Skip Navigation How It Works Pricing Education Community Support Member Dashboard Log InLog Out Start Plan How It Works Pricing Education Ultimately, the American Express Servecard is best for everyday spenders who regularly use direct deposit and have access to MoneyPass ATMs. You must include the following when notifying us of a Dispute: Your name and Bluebird account number. At of all the credit and debit card I've had this American express serve account is the worst instead of canceling the order that was just maid they make you wait 10 days before putting the amount even if you made it within 2 hours. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Aeroplan Credit Card *. There are four ways to load your Serve account: direct deposit, bank transfer, mobile deposit, or a cash deposit at a retailer. Through our enterprise ESG strategy and Community Giving from the American Express Foundation, we bring the powerful backing of American Express to our customers . The action you just performed triggered the security solution. This website is using a security service to protect itself from online attacks. Powerpacplus.org will walk you through how to use your Amex Express Serve Card to create a new account, retrieve a forgotten password, and make purchases. If you choose to pay your American Express credit card via mail, make sure to send it early enough that it will arrive by the due date. It has just vanished and then they wanna give me the business about the other saying to contact the hotel. has this happened to any other serve customer before? Earn 80,000 bonus points after spending 1,000 in the first three months. Sign up to receive our free weekly newsletter. Performance & security by Cloudflare. The fee for cash reloads varies by retailer but its never more than $3.95. ), $0 at over 45,000 locations including CVS/pharmacy, Dollar General, Family Dollar, Rite Aid, Walmart and participating 7ELEVEN locations. You'll need to. Bachelors of Applied Science in Computer Systems Networking and Telecommunications . Quicker to call and get what you need and move on! Then, choose how much to pay, when to pay it, and where the payment is coming from. I have been using Amex Serve for almost 10 years. A credit check, a minimum amount, or any additional fees are not necessary for the Serve financial account. It serves for greater accountability and builds trust with the customer. That money was my living money for the month. Funds should be distributed to more Cardholders. Jeffrey Brownson first started reading about traveling for less by using miles and points back in 2009. I could only wish it was like Amex Plat customer service is the best. Utilizing the range of services offered by Serve, you may easily manage your finances. Yes, you are allowed to have up to five American Express Serve Accounts at one time. Up until your payees cutoff time on the day that your bill payment request was made, you can only change or cancel a pending payment. Horrible Customer Service, A Complete Nightmare & Employees Wipe Out Your Inforation. Get buying tips about Prepaid Cards delivered to your inbox. With the American Express Serve login, you may manage your account online, check your statement, monitor your transaction histories, deposit checks, and make payments. I spend a lot of time in the air, and during that time I can typically use the internet, but I cant make phone calls. Please contact American Express directly at 8009540559 if you're having trouble withdrawing money from your American Express Serve. Membership Rewards Customer Service Number: 800-297-3276 American Express Customer Service Alternate Methods of Contact Company Website: americanexpress.com General Inquiries Mailing Address: American Express P.O. Apr 22 Thank you for another great day! . Team Member, Customer Service and Return Desk Banner: RNO-DPT Entity: RNO-DPT - 76060 - Qubec City: Qubec Province: Quebec Job Status: Part Time Job Category: Frontend Closing Date: 18-05-2023 Apply Here By joining the RONA family, you'll enjoy many benefits, such as: An inclusive and safe working environment Promotion of work-life balance Exclusive employee discounts . Get access to your money up to two full days before your payday with your American Express Serve account. Replacing SM with chat was bad enough, but they don't have any way for you to print/save the chat log. The link Forgot username/password? is located underneath the Log In button. This is the worst prepaid card you could get. Agree with NickI've used it on several occasions, only to get pre-defined messages/answers. Just be aware that it can take up to six business days for checks deposited through the mobile app to be credited to your account. Sure enough, when I called AMEX directly, they told me what years I canceled the two cards previously. I forget where I read this but it seems that while AmEx does store your chat history so that agents can access it later, it does not store that short initial sentence that you input to initiate the chat. 1800 419 1255 *. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. Select the payment to view the status. But it will not let me on the computer website or the app site since I am here. I've also experienced really lengthy "hold times" for someone to come online. They will simply say "the CSR was in error". The Serve card is an American Express branded card and as such, is accepted anywhere American Express is accepted. The cash will be available in your Account as soon as you provide the cashier with the money you wish to load and scan your Serve card. as far as googling goes theres no customer service email or live chat option so im lost on what to do. He said he had no record of it. Serve American Express Prepaid Debit Account (Enrolled by a company to receive payments) . Along with many of the same advantages as the Serve, the Amex Express Serve card Free Reloads program offers free cash reloads at more than 45,000 locations. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered. Most significantly, the Bluebird card has no monthly fee or foreign transaction fee and it comes with check-writing capabilities. I called because the cardholder agreement clearly said that if there's a dispute due to an error and they needed more than 10 business days that "We will credit the amount you believe is in error while we complete the investigation." I just used Amex's live chat this morning! I never heard of such A thing and I'm 63 years old there At of all the credit and debit card I've had this American express serve account is the worst instead of canceling the order that was just maid they make you wait 10 days before putting the amount even if you made it within 2 hours. 3. There are numerous ways to deposit money into your account: By establishing a free Direct Deposit, you can get your paycheck or government benefits up to two days sooner. When I spoke to a suppose manager in the disputes dept she just kept reading a script off her computer and said no credit will be issued. Your American Express Serve account comes with online access available either via the web or through an app on your phone. The seems appealing at first because of its initial reward earning rate and lack of an annual fee. ET, 7 days a week. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. You can only spend as much money as has been deposited into your Serve prepaid account if you havent yet linked a backup account. Her passion lies in showing families how to travel more while keeping their savings and sanity. If you enroll your Serve account for direct deposit you can get your paycheck up to two days sooner. Therefore, read the instructions below to learn how to sign-in your Full-Service Reloadable Prepaid Account. In person: Bring in a check or credit card to 1600 W. 12th Ave. Denver, CO 80204 Report Abuse. The Serve has many of the same features as the Serve Cash Back, but it also offers 1% cash back on all purchases, which is unusual for prepaid cards. Compared to using cash, it is more convenient and safe. Customers can call American Express Serve customer service to start the dispute process. To activate the online chat function and reach an Amex customer service representative, simply log in to your American Express account and click the blue "Chat" box in the bottom right corner. Set up a Reserve portion in your Serve account to help you budget and save your money. View More Shipping & Delivery Track My Order What Are My Delivery And Shipping Options? Please call . If neither the pizza merchant nor AMEX doesn't correct this asap I will be pursuing legal action. The content that we create is free and independently-sourced, devoid of any paid-for promotion. Using a mobile device, you can quickly deposit checks written to you into your account. A prepaid, reloadable debit card called Amex Express can be used almost any place American Express is recognized. That might be preferable to someone who hasnt gotten the hang of paying bills online yet. Editorial and user-generated content is not provided, reviewed or endorsed by any company. That's how angry I am. Tried it about 12 times amd the chat window only shows when I am on my regular full computer. American Express is not accepted everywhere because American Express charges merchants higher fees than Visa, Mastercard. When she was talking to me I can hear chickens in the background. The American Express Serve card is a reloadable prepaid debit card that functions similarly to a basic debit card tied to a checking account at a traditional bank. Call CS back and was told I must be entering something wrong to which I responded that is doubtful since the information I was registering with is the same information entered on the phone to get my balance and customer service, then she says register from a computer and not a phone, still denied. I went to a Walgreen store to reload my card. But will it hold up? American Express. Dia Adams is a noted family travel expert and a real-life Mom of two teens in the DC Metro area. As the main account holder, youre able to set limits on spending and review each cards transaction history. But a few moments later, he typed in: "But call this number to be sure -- I don't want you to be disappointed later.". You can link and transfer money from an external debit card or an American Express credit card to your Account (Cash advance fees may apply for credit card loads). Archived post. Box 981535 El Paso, TX 79998-1535 Payment Mailing Address: American Express P.O. Opinions expressed here are the authors alone, and have not been reviewed, approved or otherwise endorsed by any of these entities. See if Youre Pre-Qualified, Credit Intel Financial Education Center. In the Amex Mobile App, tap the chat icon in the top right corner. I got the Serve American Express prepaid debit card to save me a little money in bank fees for when I need to pull money out from Thailand. Once you look at the details of the card, it becomes pretty obvious that the fees you pay when using the American Express Serve Reloadable Prepaid Debit Card will vary greatly, depending on how you use it. Unsubscribe easily. Now they tell me 14 days to investigate. Mind you I was a customer for 15 years. See reviews below to learn more or submit your own review. After entering the chosen payment amount, click Pay. They should have a secure website to go to. Its useful for canceling cards, and even for asking whether youve had a particular card in the past (since all sign-up bonuses are once in a lifetime now). Was on the phone for over 3 hours. American Express Serve Cash Back Amex Serve is a terrible company and all they do is lie to customers. . Something went wrong. 1 With the Serve Cash Back card, earn 1% Cash Back on purchases (less returns/credits) rounded to the nearest dollar, added to your account after you use your card. You must have a valid email address. You can email the site owner to let them know you were blocked. Till the verification procedure is finished, adhere to the remaining instructions. How the hell does that happen without the card being flagged???? American Express offers Serve, Serve Free Reloads and Serve Cash Back prepaid debit cards. WalletHub members have a wealth of knowledge to share, and we encourage everyone to do so while respecting our. All three cards can take the place of a traditional bank account, giving customers alternate options for handling their money. As a prominent financial services company, American Express offers varied products, including credit, debit, and charge cards, and travel services. This profile has not been claimed by the company. Address 200 Vesey Street 50th Floor New York, NY 10285-0001 https://www.americanexpress.com/ Phone Contacts Main: (212) 640-2000 Customer Service: (800) 528-4800 Toll Free: (800) 528-4800 (800) 678-0745 (Amex Responsible Lending Group) - For issues with a no limit charge card Social Media Contacts Executive Contacts Doug Buckminster So Amex Serve waits until 12/27 at 1 AM to overdraft my account and process the $175 as a separate transaction leaving me with -$71 , which isnt even supposed to happen because it's prepaid. I called them and they said I can do everything by phone. Keep in mind that you can also manage your American Express credit card by logging in to your online account, where you can view your balance, access statements, make payments and more. More than six in 10 U.S. consumers say that their go-to channel for simple inquiries is a digital self-serve tool such as a website (24%), mobile app (14%), voice response system (13%) or online chat (12%). Please enter your Card details to set up your account. The is your typical retail store credit card, but with a slight twist. Commissions do not affect our editors' opinions or evaluations. You can benefit from a number of things thanks to Our Accounts, including easy access, the freedom to make purchases both in-person and online, and budgeting tools. Federal regulations* require us to collect this information. There is no cost to register for a new account online. If I could spit on these people I would. 8. 11789 Huckleberry Trail East, Macclenny, FL 32063 9045662748 audralynn04@live. You must provide your Social Security Number. Reload options: Write your credit card number on the check, too. So the chat person probably just looked at what I currently had, not accessing the prior records. From a different bank account, you can transfer money to your account. She has contributed to numerous online outlets, including U.S. News & World Report, and more. >> http://powerpacplus.org/tsb-internet-banking-login/. A couple of years ago American Express eliminated their secure message center, which was basically the equivalent of an email system through the American Express website. I have filed complaints with the government agencies that is over the compliance of American express travel related services. Available on both Apple and Android devices, the American Express Serve App makes it a piece of cake to check on your account while on the go. Select the payment you want to change and click the appropriate button if the option to stop or change the payment is still available. American Express Serve ranks 16th among Debit Card sites. Continental started out as one of the smaller carriers in the United States, known for its limited operations under the regulated era that provided very fine, almost fancy . Please call 1-800-680-5941 to. You may effortlessly manage your Account while on the road, wherever you are. Jackson Hewitt is involved with these cards. I have changed my mind and would like to cancel my account. Login for Amex Serve Cards, Payment Guides, and Customer Service. You can quickly view your available balance, your transaction history, and detailed information about each of your transactions. The hotel and rental car put holds on my card. American Express Serve FREE Reloads Finish. Many, many data points on this: (Fee varies by retailer. How do I check my Amex application status? Depends on how thorough the AMEX computer is and what database it uses. Public utilities are subject to forms of public control and regulation ranging from local community-based groups to statewide government monopolies . This is **! FCC seriously needs to . and enter your card information when prompted. If youre looking for information on how to access your Amex online account, sign in to your account, register for a new account, reset the forgotten password and make payments, the instructions in this article will be helpful.