Youll be emailed a shipping label or QR code to scan at your chosen drop-off point or collection point. We accept most well known payment methods: The Payment Pages used on our site are secure - you can safely enter your card details to pay for your order. If you have any queries regarding our use of personal data or this privacy policy, you can write to Data Protection,Unit A, Brook Park East, Meadow Lane, Shirebrook, NG20 8RY. Please keep your orders separate, as returning more than 1 order in 1 parcel may delay your refund. The email address has now been added to your Contacts list, 3. All promotions are subject to stock availability and promotional codes can no longer be honoured after their end date. A person who is not party to these terms shall not have any rights under or in connection with them under the Contracts (Rights of Third Parties) Act 1999. Securely repack your items. If youve checked for the card and have also already spoken with your neighbours, but still havent recovered your parcel, please contact us and we'll be happy to help. You will automatically be registered with the Loyalty Scheme once you enter into your Frasers Plus Credit Account agreement. CHECKOUT:Once you have added all of the products you wish to order, click on the My Bag icon in the top right hand corner. 5. Pay later. Session cookies operate from the moment you enter the website until the moment you leave. If you believe that points you are entitled to have not been added to your Loyalty Scheme account, you can request the points for a Qualifying Purchase be added to your account by contacting the Frasers Plus Customer Services team. Privacy policies for third party providers are set out in our list of third parties. You'll be given your voucher by our store staff when you collect your parcel. Within 14 days of placing your order please email hellousa@flannel.com.au with your full name, invoice number and the product you wish to return. An order acknowledgement does not mean that your order has been accepted. We will not be liable or responsible for any failure to perform, or delay in performance of any of our obligations under these Terms that is caused by events outside our reasonable control (". We make it easy for you to track your delivery no matter where it is. On the Preferences tab under Email click Junk Email, 4. Any product with a PEGI (Pan-European Games Information) rating will be clearly described as such on the product page for that item. They will also remain responsible for classifying any games featuring pornographic material. You have 28 days to return your order from the date it's delivered. Details of these rights are set out below. DELIVERY: Select your preferred delivery method. You should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your personal information or any other information we obtain about you, we are entitled do so. All Click and Collect orders over 250 come with a complimentary Style and Collect appointment. the Seller notifies you of any changes to these terms and conditions before it accepts your order, in which case the Seller has the right to assume that you have accepted the change to the terms and conditions unless you notify the Seller to the contrary within seven (7) working days of receipt by you of the goods. You can also check the status of your order using your tracking number we sent you in the confirmation email. Returned Marketplace Product(s) are inspected by the Adidas Quality Assurance Department and refunded if the damage is the result of a manufacturing defect or deviation from factory specifications. You have up to 28 days to collect your parcel from your chosen store. In particular, we use cookies to: enable you to set up an account, place orders and make payments, remember items you place into your shopping basket, remember items you have been looking at so that you can quickly and easily go back to an item you looked at previously, enhance and personalise your shopping experience. . Get Discount. If you withdraw from a contract of sale during the Voluntary Return Period, in accordance with Adidass returns and withdrawal policy and these terms, Adidas will reimburse all payments from you, including delivery charges (provided the returned Marketplace Product(s) represent the complete order, within fourteen (14) days after receipt of the Marketplace Product(s). Please reduce the amount or remove the items and try again. Your rights under these Terms will not be affected by any such transfer. Visit our FAQs GIVE US A CALL +1 (877) 874-2013Mon-Fri 9AM-5PM Or reach us via email at info@dixxon.com DROP US A LINE We're here to help you durin Feel free to hop on over and check it out. PEGI also have a series of Content Descriptors, which provide extra information detailing what kind of content is in the game and why it has been given a particular rating. Category[strictly necessary, performance, functionality, third party]. CUSTOMER SERVICE: customerservice@ebbets.comWHOLESALE/BULK CUSTOM ORDERS: sales@ebbets.com PRESS/MARKETING: marketing@ebbets.com Please note that while the Loyalty Scheme is linked to your Frasers Plus Credit Account and you can access it via your Frasers Plus Credit Account, it is provided separately by us to you and does not form part of the terms of your Frasers Plus Credit Account with Tymit Ltd. Tymit is not responsible for the Loyalty Scheme, and FGFS is not involved in providing to you the Frasers Plus Credit Account. You have the right to opt out of receiving promotional communications at any time: We may ask you to confirm or update your marketing preferences if you instruct us to provide further products and services in the future, or if there are changes in the law, regulation, or the structure of our business. Select the items you wish to purchase and proceed to the checkout as normal. We act as a credit broker and not a lender, and are an appointed representative of House of Fraser Limited who are authorised and regulated by the FCA (firm reference number: 736424). When redeeming Frasers Plus Rewards through a Participating Website your entire Frasers Plus Rewards balance will be used for the purchase (you will not be able to select a different amount). Nothing in these terms and conditions is intended to affect your statutory rights. You can also use theReturns Form , but you do not have to. You will then be required to enter your password during the payment process when you shop with us. Dropship Product(s) will be sent separately from other items in your order. To redeem your Frasers Plus Rewards on a Participating Website, you will need to: select the "gift card" payment method at the checkout; and. We only show items on our website that are in stock. Sometimes you may run into trouble and not receive account emails that we are sending to you. What if I am unhappy with your final response? Our regular opening times are as follows: Monday - Friday 8 am 8 pmSaturday & Sunday 9 am 6 pm. This means you have all your order history and details in one place. Sorry you've had a problem with our website and thank you for letting us know so that we can fix it. The courts of England and Wales shall have exclusive jurisdiction over all claims or disputes (whether contractual or non-contractual) arising in relation to, out of or in connection with these terms and conditions. such as a change of address or change in your marketing preferences); to provide, run and administer the Loyalty Programme; to tell you about the Loyalty Programme, or products and services that you ask us to send you information about, by email, post, mobile, telephone and/or through other digital means (depending on your stated preferences) including social media platforms, in accordance with 'Marketing and promotional communications' below; to keep in touch with you regarding your marketing preferences, in accordance with 'Marketing and promotional communications' below; to answer your questions, anddeal with enquiries or complaints relating to the Loyalty Programme; to analyse and improve the Loyalty Programme; to measure, analyse and improve our advertising and marketing to customers; to monitor and analyse the use of your Loyalty Programme account to detect and prevent fraudulent transactions and/or any other criminal activity (we may pass your details to a third party to carry out these functions); where relevant, to meet legal, regulatory and compliance requirements; where relevant, for the establishment, exercise or defence of legal claims; and. The refund will be made to the same payment method originally used by you to make the payment (unless you have expressly agreed otherwise). In the event that your Frasers Plus Credit Account is closed for any reason, your participation in the Loyalty Scheme and any pending points, active points, Frasers Plus Rewards or other benefit under the Loyalty Scheme shall end when your Frasers Plus Credit Account is closed. Sometimes there might be problems finding or accessing the delivery address, and if the attempts are unsuccessful, the order will be returned. Thats problematic because we communicate shipping notifications, billing errors and order updates via email. The Seller reserves the right not to supply any age-restricted product where it reasonably believed that you are below the relevant minimum age. Who do I contact for further information? Save on designer fashion and beauty products with our 17 live Flannels discount codes. Select "Add sender to safe senders list", 5. 1. Active points will remain in your Loyalty Scheme account until: (i) they are converted into Frasers Plus Rewards or (ii) your membership of the Scheme ends for any reason. Free USA shipping on all orders $150+ Get the details. We reserve the right to suspend your participation in the Loyalty Scheme and you shall not be entitled to any compensation of any kind whatsoever as a result of such suspension. Can I use my credit note online and in store? Please check our FAQ for important details in relation to the Loyalty Scheme, such as: We may also ask you to provide proof of your identity or comply with other security measures before you are able to redeem your Frasers Plus Rewards in a Participating Store. Sorry your order or item(s) have been cancelled. For more information about returns click here. Our Website uses session cookies and persistent cookies. to assess and process your job application. 5. If the authorisation still remains after several days, please contact your bank to request that they act upon our cancellation of the payment. Adidas offer this Voluntary Return Guarantee during the Voluntary Return Period subject to the provisions of Adidass returns and withdrawal policy. Should you still be unable to find an answer to your query, you can Submit a request and a member of our specialist team will be happy to help. In some circumstances you can ask us to erase your personal data e.g. FLANNELS Rental is an online service that allows customers to rent clothes and accessories, curated by the FLANNELS buyers from leading designers and brands, for 4, 8, 10 and 20-day periods. Cookies don't store personal details such as your credit card details, your name or your date of birth. Click "Options" (at the top right hand corner of the screen) then "More Options" at the bottom of the dropdown list, 3. We are committed to providing you with the best experience possible but appreciate that sometimes things can go wrong. Review the contents of your bag and make sure all specifications meet your requirements then, click "Continue Securely". Thank you for your patience while we put this right. where you have given us consent to use it you are able to remove your consent at any time, by contacting us in accordance with 'How to contact us or complain' below; where it is necessary for entering into, or to perform, any agreement we have entered into with you; where required by applicable legislation; or. When you select a product on the Website that will be sold to you directly by Adidas or Reebok (Marketplace Product), you will be notified of this ahead of your purchase and the contract of sale will be between you and Adidas (UK) Limited (company number 1075951 and registered office at Pepper Road, Hazel Grove Stockport, Cheshire, SK7 5SA) (Adidas). We may use your personal data in the following ways: We will only use your personal data when applicable legislation allows us to. If you are shipping an item over $75, we recommend that you consider using a track-able shipping service or purchasing shipping insurance. Your parcel can only be collected within your chosen stores opening hours. Any person ordering a product for a third party hereby certifies the intended recipient of the order is of the appropriate age to receive and view the specified certification of the title(s) so ordered. Our experienced team of stylists will be on hand to create your perfect look or to curate your new-season wardrobe. Frasers Group Financial Services Ltd.is the data controller in respect of personal data collected in connection with the Loyalty Programme. ASPXANONYMOUS, [Website]_AuthenticationCookie, um_IsMobile, X-SD-URep, StateKey, .DOTNETNUKE, authentication, mp__utmb, mp__utma, mp__utmc, mp__utmz, X-Origin-Cookie, These cookies are used to allow you to add to your basket and place orders and allow us to recognise registered customers, AdvertCookie, ChosenSite, CountryRedirectCheckIsDone, newsletterPoppedUp, acceptedCookies, [Website]_AnonymousUserCurrency. You cannot redeem or earn GAME Reward or GAME Elite Reward points on Dropship Products, and purchases of Dropship Products will not appear in your GAME Reward account or your GAME Elite membership purchase history. Targeting or advertising cookies deliver advertisements which are tailored to your web activity. If youd like to find out some more information then click HERE. If you see this message, please reduce the quantity of items in your shopping bag to continue with your purchase. There might be some exceptions where certain payment methods won't be available and certain items ordered from our Brand Partners may limit the methods of payment available for your order. If you cannot be refunded using the original payment method then a cheque will be raised to the address on the order. 94 likes. Grab up to 70% off in the Flannels outlet sale. Some customers have complained that they never pick up, or the wait times are too long. We cannot accept returns after this period. Visit Flannels at Unit 17 Burlington Arcade, 14 Lower Temple Street, Birmingham, and experience fashi The selection and use of suitable equipment requires skill, and you should ensure you are appropriately equipped and trained. If any order is subject to extra delivery charges you will be advised of the additional cost before delivery of your order begins. You can't buy gift cards using gift cards as a payment option. This is when a contract for you to purchase the goods from the Seller is formed. Any remaining balance will be cancelled on the expiration date of the card. An order will also be cancelled if the billing address details don't match the details your bank has on record. If not there already, copy and paste our email address into the email field and click "Save", 4. The Marketplace Product(s) must not have been used or damaged beyond normal inspection use and must be returned in its original packaging. For further information please contact your local customs office before placing your order. Some of these third parties may be based outside the European Economic Area. You might want to contact your bank to make sure there are no problems with your card. This privacy policy was last updated on 17/08/2022. As set out in our Loyalty Programme terms and conditions, the Loyalty Programme is operated by Frasers Group Financial Services Ltd., whose registered address is Unit A, Brook Park East, Meadow Lane, Shirebrook, NG20 8RY. All prices and offers are subject to availability and may be withdrawn or amended at our discretion. Our list of third party processors can be accessed here. We will also send you an email when the order has been processed and your tracking details, so you can keep an eye on the shipment. It is important that any returned items, unless faulty, are sent in a fully re-saleable and unused condition. Once youve placed your order, the order starts going through the system straight away, so that we can get it to you as fast as possible. Please treat Gift Cards as cash, we will not accept liability for lost, stolen or damaged cards. Click & Collect - delivery to your chosen store, three (3) to seven (7) days. The BBFC will continue to rate non-game footage in games, such as trailers, featurettes, and bonus DVDs. The tracking information can also be found in your order history. . We are operating our business as usual, with additional health and safety steps implemented, and following government guidelines. The PEGI System is now classified by the Video Standards Council, rating each game on its content, rather than its playability or difficulty. Exclusions apply, please see our Returns Policy below for more details. furniture); Any items which deteriorate or expire rapidly (including but not limited to: perishable goods e.g. Please provide a valid proof of purchase. If you are using your own method of return, you may be liable for import VAT (normally applied to goods over 15) and pay a customs duty charge (if your order value is over 135) where applicable. CELEBRATE YOUR BIRTHDAY THE RIGHT WAY WITH A DIXXON FLANNEL! If you have a complaint about your Frasers Plus account, we recommend you firstly contact Tymit who provide and manage your Frasers Plus account. Please use our contact form and attach images of the wrong/faulty items and we'll investigate this for you. Click here to get to the sign-in page, and then follow the steps. Keep an eye out for updates and tracking. Unfortunately, you can't return swimwear, underwear, pierced jewellery, personalised or bespoke items, items which deteriorate or expire rapidly, magazines, items that are sealed for hygiene reasons, computer games with the seal broken or any items that have been inseparably mixed after delivery. You also have the right, with some exceptions, to ask us to provide a copy of any personal data we hold about you. Select "View your bag" to make sure you're happy with your item(s) and then select the "Secure Checkout" button. Your nearest dealer. We will take reasonable steps to keep your Loyalty Scheme account secure and you must comply with any security requirements that we tell you, but we will not be responsible for any loss of points or Frasers Plus Rewards or misuse of your Loyalty Scheme account if this is caused by you not doing so. If you have an account with us, please make sure you are using the same email address and password as you used when setting your account up. If you continue to browse our website and don't take steps to change your preferences, you are consenting to our use of cookies. We have no control over the payment authentication process so we will be unable to assist with any authentication inquiries. We use the data to improve your future experience and identify issues that our users may be experiencing. Style and Collect is an exclusive FLANNELS service, combining the ease of Click and Collect with a luxurious in-store personal shopping experience. If you have any queries or concerns regarding how we use your personal data, please write to Data Protection,Unit A, Brook Park East, Meadow Lane, Shirebrook, NG20 8RY. Email: customercare@frankandeileen.com Phone: 213-623-3031. Next Day Delivery for the next day if you order before 9pm (excludes Public / Bank holidays). Click and Collect is available for most orders but not for all, and this can be for a number of reasons; - one of the selected items is not eligible, - the size or volume of the item is too large. Please be sure to include your order number, reason for reaching out and any photos in your email. Please give us a clear statement that you would like to cancel which includes your name, address, details of the order you wish to cancel and some contact information such as a telephone number or email address. A dialogue box may appear with the words "The sender of the selected message has been added to your safe senders list". Before contacting our customer service team, please make sure to check your emails as we will notify you if any items have either been dispatched separately (if your order contains more than one item) or an item was out of stock when packing. Frasers Plus Rewards cannot be exchanged for cash or sold or exchanged from one Loyalty Scheme member to another. If you no longer wish to be part of the Loyalty Scheme, you can only leave the Loyalty Scheme if you also close your Frasers Plus Credit Account. Please note we are currently unable to deliver to PO Boxes.Some items cannot be cancelled or returned,click here for more details. Adidas are entitled to verify or refuse to accept an order without providing reasons and with no liability to you or any third parties. In such cases we will take reasonable steps available to us to secure your Loyalty Scheme account. Credit notes should be treated as cash: we will not accept liability for lost, stolen or damaged cards. You can still shop with us online and our home delivery services are running as usual. The information stored by these cookies can be seen only by the relevant teams at SportsDirect and Google and never shows any confidential information, we also use Google Analytics to track the performance of our website. A description of the main characteristics and prices of goods are on the product pages of the Website. The actions of one of our colleagues in conversation about Frasers Plus. 3rvwdjh 5htxluhg 5hwxuqv$gylfh )odqqhov &xvwrphu1dph $gguhvv 7ho 2ughu,qirupdwlrq 2ughu1xpehu :dqwwruhwxuqdqlwhp" 2qolqh5hwxuqv2qo . To find out more about PEGI and PEGI ratings, or for any questions or comments regarding PEGI ratings, please visit www.pegi.info. Cookies are small files which are stored on your internet browsing device (e.g computer, tablet or phone) when you visit one of our websites, use our app, receive and open or click into our emails or see one of our adverts elsewhere on the internet. The email address has now been entered into your Gmail contacts list. In response to government guidance and local lockdown rules, the Seller reserves the right to vary its in-store returns and exchanges policy where Customer access to changing rooms may be prohibited or otherwise limited. . Delivery will take been 3 - 14 Days, Public and Bank Holidays are excluded. The Seller is under no obligation to sell incorrectly priced goods to you at the incorrect price. Doesn't fit? Open the Tools menu and click "Options", 3. By adding our email address to your safe sender list, youll ensure that you receive our emails into your inbox and reduce the chances of having problems receiving emails from us in the future. We will not keep your personal information for any purpose(s) for longer than is necessary and we will only retain the relevant personal information that is necessary in relation to the purpose. If these are disabled, your experience on our website may be interrupted and you may not be able to use a shopping basket or make payment. It's impossible to contact Giulio or Flannels to seek advice or any level of service. Once you have emailed us for a return we will do our best to get back to you within 24-48 hours of receiving your return request and contact you via phone or email to advise you of the outcome. We reserve the right in our absolute discretion to limit a specific product or products to one product per customer (which includes, but is not limited to, per postcode, per email and/or per payment method). Banner advertising appears on websites which we are affiliated with and we use the information we have learned from cookies to tailor this advertising to things we think you will like, based on your browsing history on our website. If you do not spend the entire balance on the Gift Card the remaining balance will be stored on the Gift Card. Search. use of running shoes for court sports or hiking footwear as work boots, etc.). Safety warningPhysical activities can be hazardous. Flannels Customer Care Contact Number and Email You can contact Flannels customer care in several ways. Are you bold and playful with colour, or do you prefer neutral tones? Adidas reserves the right to sub-contract, transfer, assign or novate all or any of their rights and obligations under these terms and conditions provided that your statutory rights are not affected. No cash change will be given. Delivery will take been 3 - 21 Days, Public and Bank Holidays are excluded. . We process this data where you have given us consent to use it, where it is necessary to perform our contract, to take steps at your request prior to entering into a contract, where required by law or in pursuit of our legitimate interests where these are not overridden by your rights and interests, such as to provide appropriate marketing and to maintain our services. If fur is sourced from wild animals then the animals must only be sourced via regulated trappers. Your payment will be collected from you by, or on behalf of, the Seller (depending which payment option you choose). Register an account with us to get the benefit of having your orders and order history in one place and you can take advantage of our expedited check-out system. If your order consists of multiple items or parts which are delivered on different days, then the cancellation period (in respect of your whole order) ends on the day 28 days after the day on which the last of the items or parts are delivered to you (or a person you have nominated to receive the order). Points will be earned for each individual item within a Qualifying Purchase, and for each item points will be rounded down to the nearest whole 1.00. ); and/or. The default setting on your web browser is to prohibit cookies, but you may have changed this during the installation process. Our ultimate online luxury fashion destination, offering key collections from this season's best men's and women's fashion from the world's top and most original designer brands. Returns for Dropship Products are eligible for refund only, no exchanges are available. Adidas reserve the right to reject the return and shall not give any compensation under this Voluntary Return Guarantee for returned Marketplace Product(s) that do not comply with these terms. E-gift card. If you have any queries regarding your Frasers Plus Credit agreement, you can find further information here. If you need to use an alternative email address, wed ask you to create a new account. You will be asked to create a password for your account. Please check this page for the latest information as we continue to follow the Government's roadmap out of lockdown and we look forward to welcoming you back to our stores. In most cases, youll receive our final response within 8 weeks from receipt of your complaint. We may routinely share your personal data with other companies in the Frasers Group, which means the companies who are ultimately owned or controlled by Frasers Group plc. Your Loyalty Scheme account PIN will be provided to you at the point of registration and can be found in the Loyalty section of the Frasers Plus app. Any personal data about you and from which you can be identified is stored securely and confidentially and is processed in accordance with applicable legislation (including the UK General Data Protection Regulation, the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations 2003) and this privacy policy, which sets out what personal data we process when you interact with us and how we use your data in respect of the Frasers Plus Loyalty Programme (the "Loyalty Programme"). For your protection, We recommend that you return your items either by courier or by tracked post. Im having problems signing in. Please return to the Returns Address and clearly state the reason for return is that it has been sent out incorrectly and whether you require a refund or exchange.
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